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Program Evaluation

  • Our evaluation efforts help you know if your health literacy, plain language, and cross cultural communications efforts make a difference.
  • We look at both process and outcomes to help you identify areas for improvement and demonstrate successes.
  • All our evaluation work includes both qualitative (interviews, focus groups, etc) and quantitative (pre-/post-evaluations, online surveys, etc) methods.


Health Information Literacy Research Project

Developed and tested a health information literacy curriculum designed for use by hospital-based medical librarians to increase awareness of heath literacy issues and use of reliable online health information by health care providers and their patients.